*Unless otherwise indicated by a manufacturer’s guarantee (I.e. “First Bag Guarantee”, palatability guarantees) or in instances of quality concern.
**Exceptions may be extended for items with intact manufacturer seal and original packaging, if saleable, and/or if manufacturer defects are present.
Additionally, if a customer makes frequent returns of the same item(s) repeatedly and/or often returns in bulk, such returns may be refused at our sole discretion.
The team at Orleans Veterinary Hospital
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